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Hard
Facts, Dangerous Half-Truths and Total Nonsense:
Profiting from
Evidence-Based Management
by Jeffrey
Pfeffer and Robert
I. Sutton. Harvard Business School Press, 2006
Selected by The Globe and Mail as the
best book of 2006
"Great
leaders are in control and ought to be…
The best organizations have the best people…
Financial incentives drive company performance… "
Great pearls of business
wisdom?
Absolutely not, say Professors Jeffrey Pfeffer and Robert
Sutton.
Read
more
What the Authors Say
Click to view the Video Interview with Pfeffer & Sutton
(16:32
min. RealPlayer format; Download
RealPlayer)
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The article relates a response from the authors to a
discussion on Hard Facts, Dangerous Half-Truths, and Total Nonsense:
Profiting From Evidence-Based Management in the special review
section within the March 2007 issue of Academy of
Management
Learning & Education [see Arbaugh and Baack's
articles below]. "The reviewers raise a number of important issues
that, in many instances, have implications far beyond our book. We
discuss some of these ... in the hope that we can also engage others in
the conversation and, even more important, in an endeavor to change some
fundamental things about the reading and writing of management research
and theory." Suppose We Took Evidence-Based
Management Seriously: Implications for Reading and Writing Management.
Academy of Management Learning & Education, 6:1, March 2007,
pp. 153-155
[full-text available to subscribers to
EBSCO's Business Source Complete] "There are several dimensions to this way of
thinking. First is to consider one's organization much as you consider its
products or services--as an unfinished prototype. This entails adopting an
experimenting, somewhat skeptical mind set ... Second, it is holding a
commitment to trying to make decisions based on the best evidence that is
available, being committed to trying to build better evidence for future
decisions, and mostly seeking to avoid decisions based on belief, casual
benchmarking, what has been done in the past, and so forth." The
Organization as a Prototype: Interview with Jeffrey Pfeffer. ManagementSite,
August 2006
"In this podcast, Sutton describes his thought
process in writing the books and how Hard Facts builds on Weird Ideas,
detailing the advantages of evidence-based management and creating a
culture of prototyping." Facing
Facts: Weird Ideas and Hard Facts [audio/podcast]. BusinessWeek
Online, May 15, 2006 "Of course 90% of everything is crap. That goes
for academic research too. But Hard Facts
helps you decide who to believe. Are they claiming that the same
old ideas are brand new? Are they claiming to be lone geniuses?
Do they claim to have breakthrough ideas? All of us -- I
plead guilty too -- are full of it at times." Bob Sutton in
Ten
Questions with Bob Sutton. How to
Change the World, Guy Kawasaki. May 10,
2006 "Probably
the biggest single problem for human decision making is that when
people have ingrained beliefs, they will put a much higher bar for
evidence for things they don't believe than for things they do
believe. Confirmation-seeking basis, I think, is what social
psychologists call it. Organizations can have amazingly good
evidence, but it has no effect on the decisions they make if it
conflicts with their ideology," says Bob Sutton in Prove
It. Management needs fewer fads, more reflection. Stanford
Magazine, May/June 2006 "There have been a number of important changes in
management practice over the past fifty years: the discovery that buffer
inventories hurt manufacturing efficiency, reliance on the capital markets
for funding instead of using banks, and the value of brand extensions (to
name just a few). There may be another important change in the offing:
evidence-based management." Jeff
Pfeffer in Evidence-Based Management: An Interview with Dr. Jeffrey Pfeffer.
Creelman At Large. Human Capital Institute. April 6, 2006
Sutton proposes that when it comes
to management, people need to be less concerned with what's new and more
concerned with what's true. Dr.
Moira Gun speaks with Bob Sutton [audio]. IT Conversations' Tech
Nation, April 10, 2006.
Hard
Facts Interview with Jeff Pfeffer and Bob Sutton [audio/podcast]. Todd
S. at 800-CEO-Read Podcasts, April 3, 2006
"Business wisdom is pretty straightforward, says
author and Stanford professor Robert I. Sutton: Act on the best evidence
possible, and learn from your mistakes." Pearlman, Ellen. Expert
Voices: Robert I. Sutton: Making a Case for Evidence-Based Management.
CIO Insight, February 6, 2006
What Others are Saying
"The authors, each with three decades of academic and consulting
experience, conclude that when they want to learn a lot about a company
quickly they ask the following question. What happens when people fail?
They single out this as the best of their nine diagnostic questions for
profiting from evidence-based management..." A book
review
by George Castellion, SSC Associates. Journal of Product Innovation Management, 24:5, September
2007 [full-text available to subscribers to JPIM
Online])
Arbaugh, J. Ben. SPECIAL SECTION: Training Academics From an
Evidence-Based Perspective? A Special Review Section on Hard Facts,
Dangerous Half-Truths, and Total Nonsense: Profiting From Evidence-Based
Management.
Academy of Management Learning & Education, 6:1, March 2007
[full-text available to subscribers to
EBSCO's Business Source Complete]
Baack, Sally, Miller, Susan, Williams, Joann, & Dierdorff, Erich C.
Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting From
Evidence-Based Management.
Academy of Management Learning & Education, 6:1, March 2007
[full-text available to subscribers to
EBSCO's Business Source Complete]
"If there’s one other recent business book that I heartily
recommend, it’s this one. Jeff Pfeffer and Bob Sutton, professors at
Stanford University, have written a book that’s perceptive,
refreshing, and honest. I like the tone and agree with the argument.
It’s a superb book and deserves every success." A book
review by Phil
Rosenzweig, the author of The Halo Effect. January 4, 2007
"The issue is profound, and of particular concern to those who turn to
management books for inspiration, since when an idea is turned into book
form it acquires an apparent substance that may mask its shaky
foundations. For those reasons - and because it's an excellent,
thoughtful, and informative book - I'm picking Hard Facts, Dangerous
Half-Truths & Total Nonsense (Harvard Business School Press) by Stanford
University professors Jeffrey Pfeffer and Robert Sutton as the best
business book of the year (or, more accurately, in line with their quest
for precision, the best of the more than 100 business books I managed to
read this year)." Harvey Schachter,
The Globe and Mail, December 13, 2006 [full-text
available to subscribers to LexisNexis Academic and Factiva
databases]
"Bob does the right thing when
'attacking' dangerous
half-truths and other nonsense;
evidence has power, simple as
that. ... Suspect quotes from his book
will crop up in future posts
herein! And I am looking forward
to the release of his new one -
'The
No Asshole Rule : Building a
Civilized Workplace and
Surviving One That Isn't'. " A
Very Good Read. Thingamy's Blog, July 31, 2006
"This is perhaps the most useful business book I've read in some
years. The book is a description - and argument for - evidence-based
management. Evidence-based management is about making decisions
based on facts rather than conventional wisdom, history, ideology or
assumptions." Hard
Facts, Dangerous Half-Truths and Total Nonsense. Kent Blumberg's
Blog,
July 26, 2006
"It’s a great read for people dealing with a
management that’s fascinated with the guru and magical solution du jour.
Asking management to read it, however, may be a CLM (career limiting
move)." Guy Kawasaki in Ten
Questions with Bob Sutton. Signum sine
tinnitu, May 10, 2006
"Getting too caught up in the bits and bytes of the work can
isolate you from the broader knowledge and objectives that inform what
you do. With this in mind, allow me to recommend a wonderful new
book that, even though it isn't flashy and intentionally dresses itself
in humble garb, is brimming with wholesome wisdom about business
management. ... Part of why I like this book so much is because I recognize in
their message and spirit a kinship with my own work in the domain of
data visualization. Just as I cringe when I see what usually passes for
adequate data analysis and communication, they bemoan the sad state of
business management because they know how much better it could be
done."
Hard
Facts. Why Are Business Decisions So Seldom Based On Them?
Stephen Few.
b.eye: Business Intelligence
Network, May 9, 2006
"Do you make the right decisions, or do you simply copy 'what seems
to work for other companies'? This is the question that two
Stanford professors Jeffrey Pfeffer and Robert I. Sutton pose in 'Hard
Facts, Dangerous Half-Truths & Total Nonsense,' from Harvard Business
School Press.
... Urgent read."
A
Call for Evidence-Based Management. The Hindu Business Line.
May 8, 2006
"... which is a much more thorough way of saying, "Perform
the acts of faith, and faith will come," the essence of
St. Ignatius Loyola's Spiritual
Exercises, written in the 1520s." Pfeffer
and Sutton on Leadership. Ed Batista's Blog, May 4, 2006
"Observing that if doctors practiced medicine the way many
companies practice management, there would be far more sick and dead
patients, and many more doctors would be in jail, professors Jeffrey
Pfeffer and Robert Sutton decided to take a look at the evidenced-based
medicine movement. They determined that many of the same principles
could be applied to other domains to make our decisions and actions
wiser." Evidence-Based
Management. Leading Blog, April 26, 2006
"An unusually fine contribution to current management education as
well as a should-be-ever-at-hand benchmark for future organizational
practice and research, Hard facts, dangerous half truths, & total
nonsense by Pfeffer and Sutton (2006) merits widespread readership as
well as a thoughtful and complex review … actually, a paper - this
paper … describing the features of a yet-to-be-built useful
mathematical-statistical theory of behavior of organizations along with
the reasons we need such a theory, guesses about where it may emerge,
and short descriptions of the design of the studies that will become the
basis for the theory." Ross, Paul F. Toward
a useful theory of behavior of organizations: Review of Pfeffer's and
Sutton's Hard facts, with extensions. April 25, 2006
"Senior managers too often allow hunch, hope and imitation to shape
their strategy rather than the hard facts. Chris Hyman finds this book a
necessary corrective." Hyman, Chris. A good decision-maker will
always weigh the evidence. Management Today, April 2006.
[full-text available to subscribers to
ABI/INFORM
or EBSCO's
Business Source Complete]
"Gathering the work of psychologists, sociologists, and
management experts, the authors make a compelling case that some of
business's beloved truths are far from self-evident. Too many business
leaders, they argue, are making decisions based on vague hunches,
management fads, and heroic-success stories instead of on empirical
data. Too often, the consequences are grave." Ewers,
Justin. Maxims
in Need of a Makeover. Forget those management cliches. These professors
say it's time to follow the evidence. US News and World Report,
March 27, 2006
"The Bottom Line: A densely researched, hype-free reminder of what
matters: just the facts, ma'am. ... The book is a rarity on
the crowded management shelf. Unlike many such volumes, it offers
no quick-fix, hype-heavy solutions from self-anointed gurus. At a
time when intuition is on the ascent, thanks in part to Malcolm Gladwell
and his best-selling Blink,
Hard Facts is a useful reminder
that the gut is often trumped by the facts." Forget Going With Your Gut. BusinessWeek, March 20, 2006
“The book is a rarity on the crowded management shelf” Gut
Feeling. The Economic Times, March 19, 2006
"Hard Facts, Dangerous Half-Truths and Total Nonsense (Harvard
Business School Press), by Stanford professors Jeffrey Pfeffer and
Robert Sutton, is a compelling tour of management conventional wisdom
and why it so often turns out to be unwise, untrue and a stranger to
fact - bollocks, in fact. Every potential manager should be made to read
it before they are allowed to be in charge of anything, even a whelk
stall." Caulkin, Simon.
Bosses
in love with claptrap and blinded by ideologies. The Observer,
March 12, 2006
"The authors take an even-handed look at the need for businesses to
move past sloppy, impulsive and often arbitrary decision-making.
... Evidence-based is already a staple in medicine, on the rise in
psychology, and decidedly a need in business." Evidence-Based. BNet, March 1, 2006
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